Terms of Service
Last updated: January 1, 2025
Welcome to Beckett Oil Burner Service. These Terms of Service ("Terms") govern your use of our website beckettoilburnerservice.com and our oil burner services. By accessing our website or using our services, you agree to be bound by these Terms.
Services
Beckett Oil Burner Service provides oil burner repair, maintenance, installation, and related services to residential and commercial customers in Suffolk County and Nassau County, New York. Our services include but are not limited to:
- Beckett oil burner repair and diagnostics
- Preventive maintenance and tune-ups
- New oil burner installation
- Oil burner replacement
- Emergency no-heat service
- Parts replacement (nozzles, motors, electrodes, etc.)
Service Appointments
When you schedule a service appointment with us:
- We will make reasonable efforts to arrive within the scheduled time window
- You agree to provide safe access to your heating equipment
- An adult (18 years or older) must be present during the service call
- You will inform us of any known hazards or conditions at your property
Pricing and Payment
Our pricing is as follows:
- Service Call: $189 (includes diagnostic and first 30 minutes of labor)
- Annual Tune-Up: $249
- Parts and Additional Labor: Quoted before work begins
Payment is due upon completion of service. We accept cash, checks, and major credit cards. For larger installations or replacements, we may require a deposit.
Estimates and Quotes
We provide estimates for all work before proceeding. Estimates are valid for 30 days unless otherwise stated. Final pricing may vary if additional issues are discovered during the service. We will notify you and obtain approval before performing any work beyond the original estimate.
Warranty
We stand behind our work:
- Labor Warranty: 90 days on all repair work
- Parts Warranty: Manufacturer's warranty applies to all parts installed
- New Installation: 1-year labor warranty on new burner installations
Warranty does not cover damage caused by misuse, neglect, power surges, or acts of nature. Warranty is void if the equipment is serviced by another provider.
Cancellations
If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. Repeated no-shows or last-minute cancellations may result in a cancellation fee.
Emergency Service
We offer 24/7 emergency service for no-heat situations. Emergency service rates may apply for calls outside regular business hours (evenings, weekends, and holidays).
Limitation of Liability
To the maximum extent permitted by law, Beckett Oil Burner Service shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website. Our total liability for any claim arising from our services shall not exceed the amount paid for the specific service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Beckett Oil Burner Service, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our services.
Website Use
When using our website, you agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Copy, modify, or distribute our content without permission
Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Beckett Oil Burner Service and is protected by copyright and trademark laws. You may not use our content without written permission.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the courts of Suffolk County, New York.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Contact Us
If you have questions about these Terms of Service, please contact us at:
Beckett Oil Burner Service
A Division of Domino Fuel Inc.
100 Brook Ave
Deer Park, NY 11729
Phone: (631) 214-2387